On some sites the Assets object schema and the Assets custom fields import returns an error.

Incident Report for eazyBI

Postmortem

The problem occurred due to a change in the REST API on the Atlassian side. Was fixed by Atlassian.

Posted Apr 24, 2026 - 14:17 EEST

Resolved

This incident has been resolved.
Posted Apr 24, 2026 - 10:56 EEST

Update

We are continuing to monitor for any further issues.
Posted Apr 24, 2026 - 10:02 EEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2026 - 09:55 EEST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 24, 2026 - 08:41 EEST

Investigating

We are currently investigating this issue.
Posted Apr 23, 2026 - 23:25 EEST
This incident affected: Web App.