JSM Assets data import into eazyBI is not working

Incident Report for eazyBI

Postmortem

A problem with JSM Assets REST API.

Posted Apr 17, 2025 - 11:07 EEST

Resolved

This incident has been resolved.
Posted Feb 20, 2025 - 17:54 EET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2025 - 16:09 EET

Identified

The incident is related to the problem with the functioning of the JSM Assets requests.
We are currently investigating the issue with Atlassian: https://jira-service-management.status.atlassian.com/
Posted Feb 20, 2025 - 10:51 EET

Investigating

We are currently investigating the issue with Atlassian.
Posted Feb 20, 2025 - 08:45 EET
This incident affected: Web App.