Data import gives error on some sites

Incident Report for eazyBI

Postmortem

Jira REST API returned incorrect data. Fixed by Atlassian.

Posted Oct 06, 2025 - 17:30 EEST

Resolved

This incident has been resolved.
Posted Aug 08, 2025 - 09:47 EEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 07, 2025 - 17:58 EEST

Identified

The error happens because the Jira REST API returns incorrect information. We are working with Atlassian on this problem.
Posted Aug 07, 2025 - 15:16 EEST
This incident affected: Web App.